Privacy Policy

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We want you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes the privacy practices of J. B. Murzban Sanatorium Group (“J. B. Murzban Sanatorium”, “we”, “us” and “our”) in connection with the information that we collect:

  • Through https://jbmskhandala.com/ operated by us from which you are accessing this Privacy Policy
  • When you visit or stay as a guest at one of our properties, or through other offline modes of communication
  • Through the email messages that we send to you that link to this Privacy Policy and through your communications with us

We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assist J. B. Murzban Sanatorium to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy policy relates to our use of any personal information we collect from you for providing hospitality-related services.

This privacy policy intends to update you on how we use your personal information collected through https://jbmskhandala.com/ or provided to us by other means. Please read this privacy policy before using https://jbmskhandala.com/ or submitting any personal information. The privacy policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters, in person, through representatives, and other correspondence or means.

This policy will be updated subject to any changes in information collection, activities performed, or any applicable regulations. You are encouraged to review the privacy policy whenever you visit https://jbmskhandala.com/ to make sure that you understand how any personal information you provide will be used and retained.

Please note:

  • The privacy practices set forth in this privacy policy are for https://jbmskhandala.com/ only. If you link to other web sites, please review their respective privacy policies, which may be very different.

Site

The Site makes available information relating to hotels and resorts owned or managed by EIH Limited, a company constituted under the laws of India, and its subsidiaries, managed entities, affiliates, and related parties (“J. B. Murzban Sanatorium”).

Purpose

The purpose of this policy is to highlight various obligations, best practices, and tools that support compliance with data privacy regulations applicable to J. B. Murzban Sanatorium in its role as both data controller as well as data processor, as applicable (if any).

Applicability

This privacy policy is applicable to:

  • Everyone who accesses and uses https://jbmskhandala.com/ including but not limited to external legal entities in any form or manner
  • J. B. Murzban Sanatorium customers who visit or stay at one of our properties
  • Third-party service providers or their representatives

4. Collection and Use of Information

4.1 Collection of Your Information

J. B. Murzban Sanatorium collects, processes, and retains information about you when you visit our website https://jbmskhandala.com/ or stay in one of our hotels or avail any other services provided by J. B. Murzban Sanatorium. You provide us with information, such as your name, email address, company information, street address, telephone number, other contact, and demographic information when you make a reservation, purchase a gift card, subscribe to the J. B. Murzban Sanatorium newsletter, or obtain web-exclusive rates on https://jbmskhandala.com/.

4.2 How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To develop, customize and improve our services.
  • Marketing purposes (including J. B. Murzban Sanatorium advantage or similar programs), to inform you about other information, events, promotions, products, or services we think will be of interest to you.
  • To process personal information necessary for the performance of a contract and providing the services.
  • To process personal information necessary for compliance with a legal obligation.
  • To send periodic emails to inform you about updates or services provided by J. B. Murzban Sanatorium.
  • Select content, improve quality, and facilitate use of other interface channels.
  • Obtain third-party services for customer service, e-mail delivery, auditing, and more.

5. Fairness and Purpose

J. B. Murzban will collect adequate, relevant, and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

6. Accuracy of Information

The information held by J. B. Murzban on https://jbmskhandala.com/ or in our other systems collected by other means at the time of registration shall be checked and, from time to time, we may change the information requested upon registration or with respect to certain features or services.

7. Distribution of Information

7.1 Information Disclosure

J. B. Murzban does not share, sell, rent, or trade personal information collected through https://jbmskhandala.com/ or information provided when staying in one of our hotels or availing any of the other services provided by J. B. Murzban with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy.

7.2 Data Transfers

J. B. Murzban is a global organization and provides a global service. Sharing information cross borders is essential so that you receive the same high-quality service wherever you are in the world.

8. Consent and Control

8.1 Consent

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of J. B. Murzban’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information.

8.2 Control of Your Information

J. B. Murzban also provides individuals with the right to control their personal information, which includes the right to review, modify, erase, restrict, transmit, or object to certain uses of their information.

9. Commitment to Data Security

We strive to keep your personal information secure and take reasonable effort to ensure that appropriate security and technical controls are implemented to ensure data security. Only selected and authorized employees, business partners, vendors, and other third-party providers may have access to this information.

10. Use of Cookies

We, and our partners, use various technologies to collect and store information when you visit https://jbmskhandala.com/, and this may include using cookies or similar technologies to identify your browser or device.

11. Retention and Disposal

Your personal data will be retained in a form which enables J. B. Murzban to identify the individual for no longer than is necessary for the purposes for which the data was collected and used.

12. Withdrawing Consent and Restriction of Processing

You may request to withdraw consent to personal data processing or review, update, correct, or delete your personal information collected through the website or service by e-mailing us at booking@jbmskhandala.com.

13. Privacy Contact Information

You may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection by e-mailing us at booking@jbmskhandala.com.